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‘Hilarious’ Airline Complaint Letter Catches Eye of CEO

Most airline complaint letters are so filled with rage and tales of woe, it’s hard to see any humor in the situation.

But that’s not the case with a letter written to LIAT, a small airline serving 21 destinations in the Caribbean. The complaint waged in a letter to the airline is so funny that it prompted another airline’s CEO to tweet it to his more than 3 million followers.

“How to write a complaint letter — read this hilarious note from a frustrated airline passenger,” tweeted Sir Richard Branson, founder of the Virgin Group.

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